UNISEX SPORT SOCKS

Intimated clothing such as underwear and socks, based on the principle of protecting consumers' personal hygiene,After the sale, if it is not a defective product, it will not be accepted for return.（Except for defects and Sending  the wrong product), If you need to return it, please keep it in a new state of unopened And please leave a detailed return reason in the customer service message.

Definition of defective products: Such as damaged goods. Large pieces of dirt or serious hook yarn.

Non-defective range: If the size does not match. The color difference. It is different from the imagination. Reasons for dislike. Non-obvious off-line. Hook needle ,Personal perception, color difference, different printing positions, slight thread removal, exposed thread ends, reserved thread ends, braided knots, sewn thread not straight, buckle Sub-sewing is loose, the hole is not opened, the smallest stain, the size difference is within ±1cm, Artificially caused or faded under water. Dyed goods, etc.

Unreasonable returns are not accepted!

If the reason for the return or exchange is a product defect or the product size or style is wrong, the return shipping fee shall be paid by "DUTCHESS" company .

If there is a demand for return due to personal factors, you must pay the courier fee.

The product you return must be in a new (no try-on or no trial set) state and be completely packaged; please pay attention to maintaining the integrity of the product itself, accessories, gifts, packaging and all accompanying documents or information,receipt and do not miss any Accessories or damaged outer box.

 

Return and exchange processing process▼

STEP1►

Please contact the customer service specialist to confirm the return and exchange requirements.

 

STEP2►

Tip the orderer’s name, phone number, product number, size, color, and quantity to be returned in the blank of the order details sent with the goods, and send it to the Dutchess head office together with the goods and gifts. (Customer service commissioner will confirm with you whether you need to return the invoice according to the return and exchange situation).
 

STEP3►

After receiving the goods, the processing working day is about 3-7 days (excluding holidays).

"DUTCHESS" reserves the right to make the final decision on return and exchange and the right to change the return and exchange rules.

Italy: The postage price for buying a pair of socks is 1 Euro.

Free shipping on purchase of more than two pairs of socks.

 

EU countries: purchase from two pairs of socks, postage 10 euros,

Free shipping on orders over 80 Euros.

 

(The following countries are within the scope of the "EU Country Express Terms": France

,Germany,Belgium,Denmark,Wales,England,Ireland (EU),Luxembourg,Principality of Monaco,Holland,Portugal,Scotland,Spain,Austria,Croatia,Finland,northern ireland,Slovenia,Sweden,andorra,Channel islands,Liechtenstein,Norway,Switzerland）

Due to the high courier fees, the following European countries have not yet opened the courier service ，(the courier fee is being discussed, please be patient) : Rep. Ceca,Grecia,Polonia,Rep. Slovacca,Ungheria,Bulgaria,Estonia,Lettonia,Lituania,Romania.